Terms of Service

Garage Door Guardian

Effective Date: 2/18/26

Welcome to Garage Door Guardian. These Terms of Service (“Terms”) govern your use of our website, services, online scheduling tools, quote forms, payment portals, and communications. By accessing our website or hiring our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Services Provided

Garage Door Guardian provides residential and commercial garage door repair, installation, maintenance, and related services. All services are subject to availability and service area limitations.

We reserve the right to refuse service at our discretion, including but not limited to safety concerns, unsafe working conditions, or non-payment history.

2. Website Use

You agree to use our website only for lawful purposes. You may not:

Use the website in a way that violates any applicable law or regulation
Attempt to gain unauthorized access to our systems
Interfere with website functionality
Submit false or misleading information through quote or contact forms

All content on this website, including logos, text, graphics, and images, is the property of Garage Door Guardian and may not be copied or used without written permission.

3. Estimates and Quotes

Any estimates provided through our website, by phone, or in person are based on the information available at the time and may be subject to change upon inspection.

Final pricing may vary due to:

Additional parts required
Structural issues
Safety concerns
Changes requested by the customer

Estimates are not binding contracts unless confirmed in writing.

4. Scheduling and Appointments

When you schedule an appointment through our website or by phone, you agree to:

Provide accurate contact and service location information
Ensure safe and reasonable access to the garage door and work area
Notify us in advance if you need to cancel or reschedule

We reserve the right to reschedule appointments due to weather, emergencies, or unforeseen circumstances.

5. Payments

Payment is due upon completion of services unless otherwise agreed in writing.

We may accept various payment methods, including credit/debit cards and electronic payments through third-party processors. Garage Door Guardian does not store full credit card information.

Failure to submit payment may result in:

Late fees
Service refusal
Collections action where permitted by law

6. Text Messaging and Communications

By providing your phone number, you consent to receive calls and text messages related to:

Appointment confirmations
Service updates
Estimates and invoices
Customer support

Message frequency varies. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

7. Warranties and Disclaimers

Manufacturer warranties apply to parts and equipment as provided by the manufacturer.

Labor warranties, if offered, will be specified on your invoice or service agreement.

Except as expressly stated, Garage Door Guardian makes no additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

We are not responsible for:

Pre-existing structural issues
Damage caused by misuse, neglect, or unauthorized repairs
Normal wear and tear
Acts of God, including storms or power surges

8. Limitation of Liability

To the fullest extent permitted by law, Garage Door Guardian shall not be liable for:

Indirect, incidental, special, or consequential damages
Loss of use or inconvenience
Property damage beyond the scope of the service performed

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

9. Safety Acknowledgment

Garage doors contain high-tension components that can cause serious injury if improperly handled. Customers agree not to tamper with repaired or installed components and acknowledge that future unauthorized adjustments void any applicable labor warranty.

10. Third-Party Services

Our website may contain links to third-party tools, payment processors, or scheduling software. We are not responsible for the policies or practices of those third parties.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy.

12. Governing Law

These Terms shall be governed by the laws of the State of Tennessee, without regard to conflict of law principles.

13. Changes to These Terms

Garage Door Guardian reserves the right to update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

14. Contact Information

If you have questions about these Terms, please contact:

Garage Door Guardian
Email: dloveland@garagedoorguardianllc.com
Phone: 615-212-9878