Privacy Policy

Garage Door Guardian

Effective Date: 1/20/2026

Garage Door Guardian values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, quote forms, online scheduling tools, payment portals, and text messaging communications.

By using our website or providing your information, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information you voluntarily provide, including but not limited to:

Full name
Email address
Phone number (including mobile number)
Physical address or service location
Information submitted through quote request forms, contact forms, or scheduling tools
Payment-related information (processed securely by third-party providers)

We may also automatically collect non-personal information such as:

IP address
Browser type and device information
Pages visited and interactions with our website
Date, time, and referral source of website visits

This information helps us operate efficiently and improve your experience.

Quote Forms and Online Scheduling

When you submit a quote request or schedule a service appointment online, the information you provide is used solely to:

Prepare service estimates
Confirm and manage appointments
Communicate with you regarding your request

This information is stored securely and is not sold or shared for marketing purposes outside of Garage Door Guardian.

Text Messaging (SMS) Communications

By providing your phone number, you consent to receive text messages from Garage Door Guardian, which may include:

Appointment confirmations and reminders
Service updates
Follow-up messages regarding estimates or completed services
Customer support communications

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of text messages at any time by replying STOP. Reply HELP for assistance or contact us directly.

We do not share or sell phone numbers collected for SMS communication with third parties for their marketing purposes.

Payment Portals and Financial Information

Garage Door Guardian may use secure third-party payment processors to handle online or electronic payments. We do not store or have direct access to your full credit card or banking information.

Payment processors may collect:

Billing name and address
Payment method details

These providers are responsible for maintaining the security and privacy of your financial information and operate under their own privacy policies.

How We Use Your Information

We use collected information to:

Respond to inquiries and service requests
Provide estimates and perform services
Schedule, confirm, and manage appointments
Communicate via phone, email, or text message
Process payments and invoices
Improve website functionality and customer experience
Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Improve website performance
Analyze traffic and usage patterns
Enhance user experience

You can disable cookies in your browser settings; however, doing so may affect site functionality.

Sharing Your Information

We may share information only in limited circumstances, including:

With trusted service providers who help operate our website, scheduling systems, communication tools, or payment processing
When required by law, regulation, or legal process
To protect the rights, property, or safety of Garage Door Guardian, our customers, or others

All third-party providers are required to safeguard your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before submitting personal information.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of certain communications

To exercise these rights, contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Garage Door Guardian
Email: dloveland@garagedoorguardianllc.com
Phone: 615-212-9878